Got Questions? We've Got Answers

We purchase all types of wooden pallets in any condition - from Grade A premium pallets to damaged pallets suitable only for recycling. We accept standard sizes (48x40, 42x42) as well as custom sizes.

Yes! We offer free pickup services throughout the Chicagoland area. For larger quantities or regular pickups, we can arrange same-day or scheduled pickup times that work for your business.

We primarily serve the greater Chicago metropolitan area, including all surrounding suburbs. For larger orders or special arrangements, we may be able to extend our service area. Contact us to discuss your location.

We offer same-day delivery for orders placed before noon, subject to availability. Next-day delivery is guaranteed for most orders within our service area.

Our pricing is based on several factors: pallet grade/condition, size, quantity, current market rates, and delivery location. Grade A pallets typically range from $10-$12, Grade B from $6-$8, and Grade C from $2-$4 per pallet.

Absolutely! We offer volume discounts for orders over 100 pallets. The more you buy, the more you save. Contact us for a custom quote on bulk orders.

We accept cash, check, credit cards, and can set up invoicing for established business accounts. For pallet purchases from you, we provide immediate payment via cash or check.

No minimum for purchases - buy as few as one pallet or as many as you need. For selling pallets to us, we accept any quantity, though pickup scheduling may vary for very small amounts.

Grade A pallets are like-new with no repairs needed, perfect for shipping and export. Grade B pallets have minor repairs but are structurally sound - great for most applications. Grade C pallets have multiple repairs and are best for light-duty or one-time use.

Yes! We offer ISPM 15 certified heat-treated pallets specifically for international shipping. These pallets meet all international phytosanitary standards and come with proper certification stamps.

Every pallet we sell is thoroughly inspected and graded by our quality assurance team to ensure it meets the specified grade standards. We stand behind our quality.

We offer a 30-day quality guarantee on all Grade A and B pallets. If you receive pallets that don't meet the grade specifications, contact us immediately and we'll make it right.

Repair costs vary based on the extent of damage, but typically range from $3-$6 per pallet - that's 50-70% less than buying new. We provide free estimates on all repair work.

Most repairs are completed within 48 hours. For urgent orders or large quantities, we can often accommodate faster turnaround times.

Pallets unsuitable for reuse are dismantled and recycled. Wood is processed into mulch, animal bedding, or biomass fuel. Hardware is sorted and recycled. We maintain a zero-landfill policy.

Yes! We offer comprehensive recycling services for damaged or unwanted pallets. We'll pick them up, provide documentation for your sustainability reporting, and ensure 100% of materials are recycled responsibly.

Absolutely! We build custom pallets to your exact specifications, including non-standard sizes, load capacities, and design requirements. Our team can help optimize your design for cost and performance.

Yes, we provide comprehensive pallet management programs for businesses with ongoing needs. This includes regular pickup of used pallets, delivery of new stock, repair services, and detailed reporting.

We work with businesses of all sizes, from small local companies to large corporations. We can customize our services to meet your specific needs, volume requirements, and scheduling preferences.