Frequently Asked Questions
Grade A pallets have been previously used but maintain near-new condition with no structural damage. They offer 90-95% of new pallet performance at approximately 30% cost savings, making them ideal for budget-conscious operations that won't compromise on quality.
What's your minimum order quantity?
We accommodate orders from as few as 20 pallets to truckload quantities of 500+. Bulk orders receive preferential pricing and scheduling priority.
Do you offer same-day delivery in Chicago?
Yes! For in-stock inventory, we can arrange same-day delivery to locations throughout the Chicago metropolitan area. Contact us before 10 AM for same-day service availability.
Are your pallets suitable for international shipping?
Absolutely. We provide ISPM-15 certified heat-treated pallets with proper documentation for all international shipments. Heat treatment eliminates pests and meets global phytosanitary requirements.
Can you create custom-sized pallets?
Yes, we manufacture custom pallets to your exact specifications. Provide us with your dimensions, weight requirements, and quantity, and we'll develop a tailored solution with competitive pricing.
What's included in your pallet management program?
Our full-service program includes regular delivery, on-site inventory management, damaged pallet removal, recycling services, and usage reporting. We handle all logistics so you can focus on your core operations.
How quickly can I get a quote?
Most quotes are provided within 2-4 hours during business hours. For urgent requests, call us directly for immediate pricing and availability information.
How do Grade A pallets differ from new pallets?
They offer 90-95% of new pallet performance at approximately 30% cost savings, making them ideal for budget-conscious operations that won't compromise on quality.