Custom Pallet Solutions

Custom Pallet Solutions

Why Choose Custom Pallet Solutions

30+ Years of Industry Expertise

Since 1994, we've manufactured millions of custom pallets for businesses across manufacturing, warehousing, food service, and retail sectors. Our team has seen every pallet challenge imaginable – and we've solved them all.

Uncompromising Quality Standards

We source premium hardwood and lumber, conduct rigorous load testing on every custom design, and maintain ISPM 15 heat treatment certification for international shipping compliance. Your pallets won't fail when it matters most.

True Customization Capability

Need an unusual size? Heavy-load capacity? Special entry configuration? We engineer pallets to your exact specifications, not force you into standard options that don't quite fit. Our in-house design team works directly with you to create the perfect solution.

Local Chicago Expertise

We understand Chicago's industrial landscape, weather challenges, and logistics needs. With our facility strategically located in the Chicago metro area, we provide faster turnaround times and lower shipping costs than distant competitors.

Customer-First Service

From your first call to final delivery, we're responsive, transparent, and committed to your satisfaction. We offer multilingual support, flexible payment options, and ongoing partnership for all your pallet needs. When you call, you'll speak with knowledgeable team members who care about solving your specific challenges.

Our Services

Every business has unique material handling requirements. Our custom pallet manufacturing service lets you specify every detail – dimensions, wood type, load capacity, entry configuration, and special features. We engineer pallets that integrate seamlessly with your equipment, protect your products, and optimize your logistics operations. Whether you need 50 pallets or 5,000, we manufacture to your schedule and budget.

Benefits: Perfect fit for your products, maximized load efficiency, reduced product damage, optimized for your equipment

Heat-Treated & ISPM 15 Certified Pallets

Exporting products internationally? ISPM 15 certification isn't optional – it's required. Our heat treatment facility ensures your pallets meet international phytosanitary standards, preventing delays at customs and ensuring compliance with global shipping regulations. We provide proper certification documentation with every order.

Benefits: Full customs compliance, no shipping delays, eliminates pest concerns, global market access

Recycled & Reconditioned Pallets

Quality pallets don't always require premium prices. Our recycled and reconditioned pallets offer excellent value for businesses seeking cost-effective solutions without sacrificing performance. We inspect, repair, and grade every used pallet to ensure it meets our quality standards for your application.

Benefits: Significant cost savings, environmentally responsible, reliable performance, available in volume

Pallet Repair Services

Don't discard damaged pallets – repair them. Our pallet repair service extends the life of your existing pallet inventory, reducing replacement costs and supporting sustainability goals. We assess damage, replace broken components, and return fully functional pallets ready for continued use.

Benefits: Lower total pallet costs, reduced waste, quick turnaround, extends pallet lifespan

Specialty & Heavy-Duty Pallets

Moving machinery, automotive parts, or other heavy loads? Our heavy-duty and specialty pallets handle extreme weight requirements and unique configurations. We engineer reinforced designs with higher load capacities, specialized deck boards, and structural features that standard pallets simply can't provide.

Benefits: Safe transport of heavy items, prevents load failure, custom engineering, handles extreme conditions

Delivery & Logistics Services

We don't just manufacture pallets – we deliver them where and when you need them. Our fleet services the entire Chicago metropolitan area with flexible scheduling to match your production timelines. Need regular deliveries? We'll establish a standing order that keeps your facility stocked without the hassle of repeated ordering.

Benefits: On-time delivery guaranteed, flexible scheduling, reduced logistics headaches, standing order options

Drop Trailer Programs

For high-volume users, our drop trailer program maximizes efficiency and minimizes storage challenges. We leave a trailer at your facility, you load it with returned or damaged pallets, and we swap it for a fresh trailer of new pallets on your schedule. It's seamless pallet management.

Benefits: Always have pallets available, simplified logistics, reduced storage needs, flexible exchange scheduling

Customization Options

Size & Dimensions

Standard 48"x40" doesn't work for your products? We manufacture pallets in any size configuration you need. From compact 36"x36" pallets for retail displays to oversized 72"x48" pallets for industrial equipment, we build to your specifications down to the quarter-inch.

Wood Type Selection

Choose from hardwood options including oak and maple for maximum durability, or select pine and softwood varieties for lighter-weight applications and cost efficiency. We'll recommend the best wood type based on your load requirements, budget, and intended use.

Load Capacity Engineering

Our design team calculates the exact structural requirements for your load weights. Whether you're shipping 1,000-pound products or 5,000-pound machinery, we engineer deck board thickness, stringer spacing, and block placement to safely support your specific weight requirements.

Entry Configuration Options

Select 2-way, 4-way, or partial 4-way entry configurations based on your material handling equipment. We design pallets that work seamlessly with your forklifts, pallet jacks, and automated systems, ensuring smooth operations and preventing equipment compatibility issues.

Heat Treatment Availability

For international shipping or customer requirements, we provide kiln-dried heat treatment with full ISPM 15 certification. Every heat-treated pallet receives the required marking and certification documentation for hassle-free customs clearance.

Special Features & Modifications

Need additional features? We can add wing extensions for overhang, reinforced corners for stack stability, specific nail patterns, chamfered edges for safety, custom branding or stamps, or any other modification your operation requires.

Industries We Serve

We supply pallets for production lines, warehouse storage, and distribution operations across Chicago's manufacturing sector. Our pallets withstand the demanding cycle of loaded transport, automated handling, and racking systems while protecting your products throughout the supply chain.

Food & Beverage

Food industry operations require pallets that meet strict hygiene standards and comply with food safety regulations. Our heat-treated pallets eliminate pest concerns, while our clean manufacturing process ensures pallets arrive ready for food-grade applications. We understand compliance requirements for grocery distributors, breweries, and food processors.

Pharmaceutical & Medical

Pharmaceutical and medical device companies need pallets that meet exacting standards. Our climate-controlled manufacturing facility produces clean pallets suitable for controlled environments, while our ISPM 15 certification ensures international distribution compliance. We understand the critical nature of protecting high-value medical products.

Retail & E-Commerce

Retail operations and e-commerce fulfillment centers need versatile pallets for varied product weights, dimensions, and handling requirements. We provide display pallets for in-store merchandising, distribution pallets for warehouse operations, and custom sizes for unique product configurations.

Automotive & Industrial

Heavy automotive parts and industrial equipment demand robust pallet solutions. Our heavy-duty pallets safely transport engines, transmissions, machinery components, and industrial equipment with load capacities engineered to prevent failure. We understand the consequences of pallet failure with expensive automotive parts.

Our Process

Contact us to discuss your specific requirements including dimensions, load weights, volume needs, delivery schedule, and budget. Our team asks the right questions to fully understand your pallet challenges and goals.

Custom Design & Engineering

Our design team creates pallet specifications optimized for your application. We calculate load distribution, select appropriate materials, determine structural reinforcement needs, and provide detailed recommendations. You'll receive a clear quote with specifications and timeline before we begin manufacturing.

Quality Manufacturing

Once you approve the design, our skilled craftsmen manufacture your pallets using premium materials and proven construction techniques. Every pallet undergoes quality inspection to ensure it meets our standards and your specifications. We maintain strict quality control throughout the manufacturing process.

Timely Delivery & Ongoing Support

We deliver your completed pallets on schedule, direct to your facility. Need adjustments for future orders? Want to establish standing deliveries? We're your ongoing partner for all pallet needs, providing responsive service and consistent quality for the long term.

Quality & Compliance

We source lumber from trusted suppliers and inspect all materials before manufacturing. Our hardwood selections provide maximum durability, while our softwood options offer cost-effective solutions. Every board meets structural requirements for safe load support.

ISPM 15 Heat Treatment Certification

Our certified heat treatment facility complies with international phytosanitary standards. We properly heat-treat wood products, apply required IPPC stamps, and provide certification documentation for every international shipment order. Your customs compliance is guaranteed.

Load Testing & Quality Control

We don't guess about load capacity – we test it. Custom pallet designs undergo load testing to verify performance under real-world conditions. Our quality control inspectors examine every pallet for structural integrity, proper nail placement, and specification compliance before it leaves our facility.

Industry Certifications & Standards

Custom Pallet Solutions maintains compliance with all relevant industry standards. We stay current on changing regulations, participate in industry associations, and continuously improve our quality management systems to serve you better.

Service Area

Primary Service Area: Chicago, Illinois (all neighborhoods), Cook County communities, DuPage County, Lake County (Illinois), Will County, Kane County, McHenry County

Extended Service Area: Northwest Indiana (Lake County, Porter County), Southeast Wisconsin (Kenosha County, Racine County), All suburbs within 75 miles of Chicago

Cities We Regularly Serve Include: Aurora, Naperville, Joliet, Rockford, Elgin, Schaumburg, Palatine, Des Plaines, Evanston, Skokie, Waukegan, Cicero, Arlington Heights, Bolingbrook, Tinley Park, Oak Lawn, Berwyn, Wheaton, Oak Park, Downers Grove, Elmhurst, Lombard, Carol Stream, Romeoville, Plainfield, Addison, Glenview, Wheeling, Northbrook, Hoffman Estates, Park Ridge, Calumet City, Highland Park, and many more.

Need delivery outside our standard service area? Contact us – we arrange transportation for customers throughout Illinois, Wisconsin, Indiana, Iowa, and Michigan.

Contact Us

Contact us today to discuss your pallet needs. Our team is available Monday through Friday, 7:00 AM to 5:00 PM CST. Request your free quote online, and we'll respond within 24 hours with pricing and recommendations tailored to your specific requirements.

About Custom Pallet Solutions

Founded in 1994, Custom Pallet Solutions began with a simple mission: provide Chicago businesses with high-quality custom pallets and exceptional service. Over three decades later, that mission hasn't changed. What started as a small operation has grown into one of Chicago's trusted pallet manufacturers, but we've maintained our commitment to craftsmanship, customer service, and community.

Our Mission

We exist to solve material handling challenges for Chicago-area businesses. Every custom pallet we manufacture, every repair we complete, and every delivery we make supports your operational success. We measure our success by your success.

Our Team

Our experienced team includes skilled craftsmen, design engineers, and customer service professionals who genuinely care about your business. Many team members have been with us for over a decade, bringing deep expertise to every project. When you work with Custom Pallet Solutions, you're working with people who know pallets inside and out.

Community Commitment

As a locally-owned business, we're invested in Chicago's success. We employ local workers, source materials responsibly, support community initiatives, and build lasting relationships with our customers. Your success is our community's success.

Frequently Asked Questions

We deliver throughout the Chicago metropolitan area including Cook, DuPage, Lake, Will, Kane, and McHenry Counties. Our extended service area includes northwest Indiana and southeast Wisconsin. Contact us for delivery availability to your specific location.

Can you make pallets in non-standard sizes?

Absolutely. Custom sizing is one of our specialties. We manufacture pallets in any dimensions you need, from compact sizes to oversized configurations. Just provide your specifications, and we'll engineer the perfect solution.

Is there a minimum order quantity?

While we efficiently handle large volume orders, we also work with businesses needing smaller quantities. Minimum orders vary by pallet type and customization level. Contact us to discuss your specific needs – we're flexible.

What is ISPM 15, and do I need it?

ISPM 15 is an international standard requiring heat treatment of wood packaging materials to prevent pest transfer. If you're shipping products internationally, ISPM 15 certification is typically required. We provide properly certified pallets with all necessary documentation.

How long does custom pallet manufacturing take?

Standard custom orders typically ship within 1-2 weeks. Rush orders can often be accommodated. Timeline depends on complexity, quantity, and current production schedule. We'll provide an accurate timeline with your quote.

Do you buy back used pallets?

Yes, we offer pallet buyback programs for businesses with accumulating used pallets. Contact us to discuss your pallet volume and condition – we'll provide a quote for purchase or exchange options.

Do you offer delivery and pickup services?

Yes. We deliver new pallets directly to your facility and can schedule regular pickup of damaged pallets for repair or recycling. Our logistics services are designed for your convenience.

How do I request a quote?

Contact us to discuss your requirements. Provide basic information about your needs, and we'll respond quickly with pricing and recommendations.

What payment options do you accept?

We accept major credit cards, checks, ACH transfers, and offer NET 30 terms for qualified business accounts. We work with your preferred payment method.

Do you offer support in languages other than English?

Yes, we provide multilingual customer support to serve Chicago's diverse business community. Contact us to speak with team members in your preferred language.

What Our Customers Say

"Custom Pallet Solutions completely solved our unusual pallet size challenge. Our product didn't fit standard pallets, causing shipping nightmares. Their team engineered custom pallets that integrated perfectly with our equipment. We've ordered from them exclusively for three years now." — Michael R., Operations Manager, Manufacturing Company

"Fast, reliable, and quality work. When we need heat-treated pallets for international shipments, Custom Pallet Solutions delivers on time with proper certification every time. Their attention to compliance details gives us confidence." — Jennifer L., Logistics Director, Food Distribution

"Best pricing in Chicago for the quality we receive. We've used several pallet suppliers over the years, but Custom Pallet Solutions offers the right balance of price, quality, and service. Their delivery team is professional and always on schedule." — Robert T., Warehouse Supervisor, E-Commerce Fulfillment

"They repaired 500 pallets for us in less than a week, saving us thousands compared to buying new. Their repair service is incredibly cost-effective, and the refurbished pallets perform like new." — David K., Facility Manager, Automotive Parts Distributor

"Responsive customer service and great products. When we call with questions or rush orders, they actually answer the phone and solve problems immediately. That's rare these days." — Sarah M., Purchasing Agent, Pharmaceutical Distribution

Ready to Experience the Custom Pallet Solutions Difference?

Custom Pallet Solutions – Chicago's Trusted Partner for Custom Pallets, Heat Treatment, and Pallet Solutions Since 1994